Privacy Policy

This privacy policy was last updated on October 21, 2025.

Web-in-Air attaches great importance to the protection of your personal data. This privacy policy describes how we collect, use, and protect the information you provide to us when you use this website.

1. Data controller

The entity responsible for processing the data collected on this website is Web-in-Air, whose contact details are available on our Legal Notice page.

2. Personal data collected

We collect different categories of data for the purposes described below:

  • Data provided by you: * Contact form: When you contact us, we collect your name, email address, and the content of your message in order to respond to your request. * Purchase and Customer Account: When you purchase a license for our plugins, we collect the information necessary for the transaction (name, email address, billing information) and to create your customer account. Note: Your payment information (e.g., credit card number) is not stored on our servers; it is processed directly by our secure payment provider [Name of your provider, e.g., Stripe, PayPal].
  • Data collected automatically: * Cookies and trackers: When you browse our website, we use cookies to ensure the proper functioning of the site and to analyze our audience. For more details, please see our Cookie Policy (EU).

3. Purposes of processing (Why we use your data)

Your data is used for the following purposes:

  • Providing and managing access to your customer account.
  • Processing your orders and payments and providing you with the plugin you have purchased.
  • Providing you with technical support and answering your questions.
  • Send you information about updates to your license and administrative information.
  • Improve our site and services (via anonymized audience statistics).

4. Sharing your data

We do not sell or rent your personal data to third parties. Your data may be shared with:

  • Our payment provider (to process the purchase).
  • Our hosting provider (which stores the website data).
  • The legal authorities, if required by law.

5. Shelf life

We retain your data for the period strictly necessary for the purposes:

  • Contact requests: 1 year after the last contact.
  • Order and license data: For the entire duration of the commercial relationship and up to 10 years thereafter (to comply with French accounting and legal obligations).

6. Your rights (GDPR)

In accordance with regulations, you have the right to access, rectify, delete, restrict, and transfer your data. To exercise these rights, you can contact us via our Contact page.

7. Important Note: Data collected by the plugin

Once installed on your site, our “Telegram Shop for WooCommerce” plugin will collect data about your own customers (e.g., Telegram chat ID, orders, addresses). As the owner of your store, you are the data controller for this data. It is your responsibility to update your own privacy policy to inform your customers about the use of our plugin and the data it collects for the proper functioning of the bot.